All topics / emotional intelligence
Topic
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Emotional intelligence
3
episodes
3
thinkers
6h
of conversation
12
books & papers
6
terms defined
The neighbourhood: emotional intelligence and the ideas it travels with. Drag to roam, click a star for the episode, click a neighbour to travel.
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The lexicon
Every term the guests lean on, in plain language. Read one in full, or filter to find it.
What the corpus says
The throughline across every conversation that touches this idea.
Chris Voss argues that empathy, not agreement, is crucial in negotiations, allowing one to understand adversaries without siding with them.
Chris Voss · Chris Voss: FBI Hostage Negotiator
Hostage negotiation success rates are around 93%, but failures often occur due to the other party's unwillingness to make a deal.
Chris Voss · Chris Voss: FBI Hostage Negotiator
The U.S. policy of not negotiating with terrorists is misunderstood; communication does occur despite the public stance.
Chris Voss · Chris Voss: FBI Hostage Negotiator
Voss contends that assertive negotiation tactics are counterproductive, often triggering fight or flight responses.
Chris Voss · Chris Voss: FBI Hostage Negotiator
Negotiation techniques like mirroring and labeling are effective because they focus on empathy and understanding emotions.
Chris Voss · Chris Voss: FBI Hostage Negotiator
Emotion AI can reveal societal biases as it reflects the data it's trained on, posing ethical challenges.
Rana el Kaliouby · Rana el Kaliouby: Emotion AI, Social Robots, and Self-Driving Cars
SmartEye's driver monitoring systems are adopted by 14 leading car manufacturers for 94 models, showing industry reliance.
Rana el Kaliouby · Rana el Kaliouby: Emotion AI, Social Robots, and Self-Driving Cars
Tesla's software updates are a cultural shift in automotive, challenging traditional manufacturers.
Rana el Kaliouby · Rana el Kaliouby: Emotion AI, Social Robots, and Self-Driving Cars
Home robots like Roomba foster emotional connections, evidenced by users naming them and expressing attachment.
Rana el Kaliouby · Rana el Kaliouby: Emotion AI, Social Robots, and Self-Driving Cars
AI's role in dating apps could shift focus from engagement metrics to meaningful connections.
Rana el Kaliouby · Rana el Kaliouby: Emotion AI, Social Robots, and Self-Driving Cars
Affective computing aims to enhance human-computer interaction by enabling machines to recognize and respond to human emotions.
Rosalind Picard · Rosalind Picard: Affective Computing, Emotion, Privacy, and Health
Wearable technology like Empatica Embrace can predict stress and mood with over 80% accuracy using physiological data.
Rosalind Picard · Rosalind Picard: Affective Computing, Emotion, Privacy, and Health
Voices on emotional intelligence
12 standout quotes from across the corpus.
Go read
12 books and papers cited across these episodes.
For the specialist
What experts find new
6 expert-level takeaways for a specialist reader.
At the frontier
Still unresolved
3 open questions flagged across these conversations.
The thinkers
Who takes this idea on, by how often they return to it.
